Buying Online...
Order online from this site 24 hours a day through our certified secure link.You can return anything (excluding branded or personalised goods) you don't like for any reason for a full refund or replacement. To order simply do the following:
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Click on any of the categories on the navigation bar to view a product category.
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Click on any product pictures to see full details and prices.
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If you wish to buy there and then add selected products to your basket by clicking the shopping cart button. You can change your selection as many times as you like, at this stage.
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Click on "Shopping Basket" (in Navigation bar) anytime to check what you've selected. Check what you've ordered and remove anything you've changed your mind about. Remember to click on "Update Basket" after removing each item to get your order total.
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Once you have finalised your purchase selection click on "Checkout". Select the Destination for delivery and it will automatically calculate delivery costs for you.
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Enter your credit card details. We will only charge you for items as they are despatched.
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When we receive your order we will email you a confirmation. We will notify any out of stocks with anticipated delivery date and give you the option to cancel or substitute if you wish.
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Checking Product Details...
You can check details and prices of any product we feature. Simply find the product and click on the picture which will bring up full details.
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Site Navigation...
To find an item you can do one of the following:
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Select one of the product categories by using the icons in the navigation bar at the bottom of your screen.
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Use the search button, also in the navigation bar (shown by a magnifying glass). With this option you can search by name, price or category
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Secure Payment...
We accept the following credit and debit cards:
 Visa Mastercard American Express Diners
Card Switch Delta
Solo
Credit card numbers are protected via our secure link and you are only charged for goods when they been despatched from our warehouse. If we are sending only part of an order then we will only charge for the items that we can send. The out of stock items will only be charged for when they come into stock and are then despatched. Our no quibbles returns policy means that any item can be returned unused within 30 days for a full refund for any reason at all. Delivery Our standard despatch time is three days. The charge for postage and packaging is £2.95 per delivery address. For products not in stock we will advise you of availability.
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Returns Policy...
You may return anything (excluding branded or personalised goods) you don't like to us for full refund or replacement within 7 Days. If goods arrive damaged please notify us within three days. Please keep all packaging materials and return the goods as they were sent to you. Email our customer services for returns instructions.
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Stockists...
If you prefer to buy "in the flesh" from a retail store, email or phone us for the address of your nearest stockist. There are over 1,200 fine retail outlets in the UK who stock our products.
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Getting in Touch with Us...
If you need help or advice on a product or our services or how to order get in touch with us Monday to Friday 8.30am to 5.30pm (Voicemail out of hours).
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| Email |
sales@efx.co.uk |
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| Web |
www.efx.co.uk |
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| Phone |
+44 (0)1789 451204 / 450005 |
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| Fax |
+44 (0)1789 450916 |
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| Post |
Special EFX Ltd
Ettington Park
Stratford-upon-Avon
Warwickshire
United Kingdom
CV37 8BT |
International orders
We accept orders for delivery to any part of the world. Delivery
charges outside the UK will be confirmed to you at the checkout.
You will be advised of delivery times via email. Please be aware
that you may have to pay your country's import duty and/or VAT on
receipt. English law and jurisdiction applies to all purchases from
our website.
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Privacy Policy...
What information do we collect?
When you place an order we collect your name, e-mail address, mailing address, phone number and credit card information. We may record which products you are interested in and which products you purchase.
What do we do with the information?
We will use the information to process orders and to provide a more personal shopping experience. We may use this information to tell you about changes to our website and to let you know about our products. If you do not wish to receive this information, please send us an email at remove@efx.co.uk
We do not sell, trade or rent your personal information to other companies.
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Download Enhancements... to make the site more enjoyable!
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Feedback...
This site is in continous development... If there is anything you don't like or would like anything improved please let us know. We will do our best to oblige.
Please email with your comments to: webdesign@efx.co.uk
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